The 61st Annual
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2020 Merrie Monarch Ticket Returns and Refunds

Mar 28, 2020

We extend our aloha to all of you and your ʻohana during these unprecedecnted times. Mahalo for your patience and understanding, allowing us time to assess the various decisions we are faced with in lieu of our having cancelled the 2020 Merrie Monarch Festival due to the COVID-19 pandemic. One of these critical decsions included thinking through a fair process for refunding the cost of tickets purchased for the three nights of competition.

 

To those of you who already contacted our office to let us know that you would like to donate your ticket money to the Festival, mahalo for this generous offer. We have decided to pass on this gesture of aloha and donate these monies to the twenty-two hālau that were invited to participate this year. They will undoubtedly appreciate the kōkua to offset the expenses that were incurred in preparing for this year’s competition. We will be doing the same for anyone esle who would like to kākoʻo the hālau in this manner.

 

We are intimately aware however that these are financially challenging times and for those of you who would prefer a refund, we completely understand.

 

To help us process these refunds and donations, please kōkua mai by doing the following:

      1. Whether you are requesting a refund or donating, please return the original tickets issued to you to the address listed below.
          • NOTE: We will only honor refunds for original tickets. No copies or pictures will be accepted.
      2. If you would like a refund, please include a self-addressed, stamped envelope with your tickets.
          • NOTE: To ensure that we have time to process all refunds before we get too far into preparations for the 2021 festival (which we are optimistically planning on), we ask that you submit your refund request no later than June 30, 2020.

If you have questions, please call our office at 808-935-9168 and leave a message. While we have closed our office for the time being, we are checking messages weekly and one of our volunteers will contact you as soon as we are able.

 

Again, mahalo nui loa for your understanding and your continued love of hula and Hawaiian culture. We wish you and your ‘ohana strength and health to persist through these challenging times.

 

Me ke aloha,

Luana Kawelu, President

Merrie Monarch Festival

 

Mailing address:

Merrie Monarch Festival

865 Pi‘ilani Street

Hilo, Hawai‘i  96720